Frequently Asked Questions
I’m having trouble signing up online.
How do I know my registration was received?
Can I volunteer for the Boulevard Lakefront Tour?
I’d like to ride a different route than the one I chose when I registered.
I want to bring my child with me. Do I have to pay for him/her?
What about riding a tandem — do I have to pay for two people?
Why do I need my rider number?
What do I need to bring the day of the ride?
I’m having trouble signing up online.
If you have registration problems online, please contact us at rebekah@activetrans.org.
How do I know my registration was received?
A “Thank you for registering” message will appear on your screen and you will receive a confirmation e-mail. Please read the email carefully to verify that your registration was received correctly. The charge on your credit card will appear as “Active Transportation Alliance.”
Can I volunteer for the Boulevard Lakefront Tour?
The Boulevard Lakefront Tour needs volunteers in many capacities before, during and after the ride. Please click here to learn more about volunteering for the Boulevard Lakefront Tour and to sign up.
I’d like to ride a different route than the one I chose when I registered.
The route options on our sign-up form are for our planning purposes only. Feel free to ride whatever route you like – just make sure you’re there at the right start time.
I want to bring my child with me. Do I have to pay for him/her?
Our rule for the Boulevard Lakefront Tour is “If you pedal, you pay.” This means that children on their own bikes or those being pulled on a trail-a-bike must pay to ride. Children in trailers ride for free.
What about riding a tandem — do I have to pay for two people?
Our rule is, “If you pedal, you pay.” So, a tandem needs two paying riders, as does an adult rider with a child on a trail-a-bike. Children that are being pulled in a trailer or on a child’s seat on an adult’s bike do not need to pay.
Where does the ride start?
The ride starts and finishes at Morgan and Taylor streets on the University of Illinois-Chicago campus. (map coming soon)
Why do I need my rider and helmet numbers?
You rider and helmet numbers let event staff and volunteers know you are part of the ride. Please have your number visible at all times so that staff and volunteers know that you are registered. Your numbers are your ticket to get your T-shirt and access to the ride rest stops. Also, we will be taking pictures of your ride, and your rider/helmet numbers will allow you to access your photos after the ride.
What do I need to bring the day of the ride?
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A copy of your registration
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Your helmet
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Your driver’s license or ID and some cash
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A water bottle
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A lock: Bike racks will be available in the bike parking area at the festival, so you can lock your bike while picking up your packet or relaxing after the ride
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Also recommended: sunscreen; camera; a spare inner tube, pump and tire levers
For safety purposes, we recommend you do not wear headphones. It is illegal to use cell phones while riding a bike.
What if it rains?
The Boulevard Lakefront Tour will be held rain or shine.
Can I get a refund?
Because proceeds from the Boulevard Lakefront Tour support the efforts of our nonprofit organization, we do not offer refunds. Your investment in this event goes directly toward making Chicagoland a better place for bicyclists, pedestrians and transit riders.
Registration for the the Boulevard Lakefront Tour is $32 and $27 for Active Transportation Alliance members. Youth 17 and under pay $15. You can also save on registration while supporting us; registration and an Active Trans membership is $50.
If your question isn’t answered on the web site, feel free to contact the Active Transportation Alliance at 312.427.3325 x 251 or come by our office at 9 W. Hubbard St., Suite 402, in Chicago.
